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MSP Home | Cost Calculator | Request Information | Service Plans | FAQ

Managed Service Provider

      Managed Service Providers (MSP) are organizations that provide system management functions such as server monitoring, PC management, network monitoring, Web Site monitoring, and Web Hosting. The primary goal driving all these functions is preventative care of a company's technology infrastructure.

      Most companies spend large sums of money every year in order to react to problems on employee workstations, servers, or networks. Proactive services provided by MSPs can help to seriously reduce the cost of an IT department.

Managed Services

 
 

PC Inventory / Computer Audit
Complete computer inventory and software inventory. Scheduled LAN audits. Fully automated and always up-to-date.

PC Remote Control / Remote Support
Access computers remotely from anywhere. Secure and configurable. Access PCs behind firewalls and NAT without port mapping or infrastructure changes.

Patch Management
Fully automated security patch scan, patch deployment and history with the click of a mouse. Scalable, secure, configurable and location independent.

Network Monitoring / Alerts
Instant notification for hardware changes, software changes, policy violations, low disk space, unapproved network access, new devices on the LAN, etc.

Windows Event Monitoring / Alerts
Remotely monitor Windows system event log, application event log and security event log with user defined alerts.

Software Installation / Update
Complete software installations and software updates across the organization with a mouse click. Easier and more flexible than SMS and other solutions.

Help Desk / Trouble Ticketing
Complete integrated trouble ticketing. User and administrator create/update. Policy based notification. Built in online Chat for support personnel and users.

Network Policy Enforcement
Monitor network usage by machine and by application. Define policies and limit network access to only corporate approved applications.

Integrated Reports
Comprehensive integrated management and operational reports. Customizable, always available. View online or export to HTML, Word or Excel.

Maximum Security
Encrypted communication using 256-bit RC4 with rolling keys. No open ports. No plain-text data packets the network. Nothing for attackers to exploit.

Flexible Administration
One integrated Web based interface. Accessible from anywhere. Flexible setup of administrators and users, computer groups, permissions and policies.

Fast and Easy Deployment
Deploy in minutes without downtime. Automatic discovery and deployment to all computers, local or remote. No long training cycle or learning process.



 

4105 Strausser ST NW
Suite B
North Canton, Ohio 44720

P: 330.966.8097
T: 800.966.8097
F: 330.526.0116

 


 

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