Microsoft 365 Email Outage Update — November 12, 2026, 6:20 PM EST

Microsoft continues working to restore Exchange Online services following a widespread outage affecting Outlook and Microsoft 365.

Although some users are reporting restored access, others continue experiencing email connectivity problems. Microsoft is actively restarting and repairing affected infrastructure.

https://isdown.app/status/microsoft365/incidents/685663-users-may-be-unable-to-connect-to-their-mailboxes-in-exchange-online-through-multiple-connection-methods%29

NSAO continues monitoring the situation. Customers experiencing email issues should avoid making unnecessary changes to Outlook or their account settings.

For urgent assistance, please call (330) 966-8097.

Microsoft Incident: EX1550543

https://status.cloud.microsoft/m365